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FAQ - Frequent Ask Questions on Coverking

How do I place my order online?: Just go to our Coverking Store and begin shopping!
How can I check the status of my order? Return? Replacement?: Simply call 1-800-COVERKING to speak with one of ourcustomer-service representatives between 6 am to 5 pm PST or visit support.coverking.com.
Can I place an order directly with Coverking?: Yes of course. Go straight to www.coverking.com and start shopping. You can also call to place an order with one of our customer-service representatives at 1-800-Coverking (268-3754) between between 6 am to 5 pm PST.
Where could I find a sample of the materials used?: You can order free material swatches here.
How long until I receive my product?: Since Coverking custom products are made specific to your vehicle, your products will take between 10-14 business days. Due to heavy volume durinng the holiday season in December, the expected time frame is between 14-18 days. Universal products and accessories will take roughly five days.
How do I set up an become a authorized reseller?: You can reach out to us to become a reseller here.
Where can I find Coverking’s Return and Warranty policy?: You can view our return & warranty information here.
What is your address?: Coverking Headquarters is located at 900 E. Arlee Place, Anaheim,CA 92805.
I don’t like to use my credit card over theInternet.: We understand. You can just call us at 1-800-COVERKING between 6 am to 5 p.m PST to place your order.
What is the difference between Neoprene and Neosupreme SeatCovers?: Neoprene is a CR-Grade fabric that is used to make wetsuits for surfers and scuba divers. Durable, breathable and stain resistant, Coverking offers Custom Neoprene Seat Covers in several different colors and patterns. Neosupreme, on the other hand, is a lightweight, inexpensive alternative to Neoprene fabric.
Are all Coverking Custom Vehicle Covers and Universal Vehicle Covers manufactured with reinforced grommets for the Coverking Lock & Cable Kit?: Yes, all Coverking Covers, both custom and universal are equipped with reinforced grommets.
Do I have to remove my original fabric to install a Coverking Custom or Universal Seat Cover.: Absolutely not. All Coverking seat covers fit directly over your seat’s original fabric.
Are Coverking materials OE (original equipment) for automobile manufacturers?: Yes. Coverking is the number one choice for automobile manufacturers. Many car manufacturers including Porsche, GM, Dodge, Audi, VW, Nissan, Jeep and Chrysler sell Coverking custom accessories for their specific vehicles.
My vehicle isn’t listed on your Website?: No problem, simply call us at 800-COVERKING, 6 am to 5 pm PST (for international calls, dial: 714-850-0303, GMT -8), and one of our customer-service representatives will assist you. You can also fax us at 714-850-0828. (Please allow 48 hours for a response.)